Document Management System
Securely digitize, manage, and retrieve banking documents with full compliance traceability
Problem Statement
The bank was managing thousands of loan documents, KYC records, and regulatory filings in physical form, creating significant storage costs, retrieval delays, and compliance gaps. Document loss during branch transfers and inability to produce original records during audits were recurring issues leading to regulatory scrutiny.
Solution Provided
Lumien deployed a Document Management System with AES-256 encrypted storage, role-based access control, and automated document lifecycle management. Integration with the CBS ensures that every account and loan transaction automatically triggers the appropriate document capture workflow, eliminating manual handoffs and ensuring nothing falls through the cracks.
What's included
Results & Impact
Measurable outcomes delivered after implementation.